Creative Lives — “Working on things that matter was more important to me than my job title”: Lead user researcher at GDS, Will Myddelton
For GDS lead user researcher Will Myddelton, the best projects are exciting and terrifying in equal measure. The process of making products for government services – anything from enabling teams to send emails and texts to taking card payments – are often full of “complicated moving parts”. But over the years Will has learned to better prioritise and delegate, which in turn has had a positive effect on his work-life balance. Here, he recounts a wealth of insight and shares invaluable tips – from the steps he takes to quieten his mind to his must-have technical tools.
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